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Looking to become part of a welcoming and collaborative community making a difference for Tasmania and the World? View our current career opportunities here.

Senior Administration Officer

Apply now Job no: 502756
Work type: Full time
Location: Hobart, Launceston
Categories: Administration

  • Secure your career at Tasmania’s only university, contributing to work that supports education, research and community impact
  • Enjoy a diverse role that builds specialist expertise, offers informal leadership through mentoring, and supports continuous improvement across a large academic portfolio
  • Full Time, ongoing position based in Hobart or Launceston

About the opportunity

As a senior member of the Administration team, the Senior Administration Officer provides peer support to Administration Officers on complex matters and key support to the Business Manager by helping guide day-to-day workflows, ensuring smooth operational delivery, and maintaining consistent service standards across a broad range of functions within the Tasmanian School of Business and Economics (TSBE).

What you’ll do:

  • Provide responsive, customer‑focused administrative support to academic and professional staff across the Academic Units within TSBE.
  • Support consistent and efficient service delivery by assisting the Business Manager in the development, refinement, and implementation of Standard Operating Procedures, and by modelling proficient use of approved University systems (e.g., Help Hub).
  • Contribute to a positive, high‑performing, continuous improvement service culture by identifying and leading opportunities for process improvements, developing specialist expertise in key operational areas, and providing guidance and informal coaching to Administration Officers.
  • Support internal communications and events, as required, by providing administrative and coordination assistance.
  • Manage complex administrative tasks that require cross‑team coordination and high levels of accuracy, ensuring timely delivery of portfolio‑wide services relating to finance, procurement, learning and teaching activities, and research support.

What we’re looking for:

  • Demonstrated commitment to high-quality customer service, with the ability to anticipate needs, resolve more complex enquiries, and proactively contribute to the enhancement of systems, processes, and procedures to support continuous improvement.
  • Highly developed interpersonal, communication, and influencing skills.
  • Proven ability to work both independently and as part of a team, exercising sound judgement, initiative, and problem-solving skills within established guidelines, and providing guidance or support to colleagues where required.
  • Strong organisational capability, including demonstrated experience managing competing priorities, maintaining accuracy and attention to detail, working with discretion, and upholding confidentiality across sensitive or complex administrative tasks.
  • Advanced digital and systems capability, including a high level of proficiency with Microsoft 365 products and demonstrated experience using enterprise systems or databases to support administrative processes and service delivery.

Salary details

Appointment to this role will be at HEO 5 and will have a total remuneration package of up to $105,665 comprising base salary within the range of $80,869 to $90,312 plus 17% superannuation.

How to Apply

  • To apply online, please provide your CV and 1-2-page cover letter outlining your interest in the role, skills, capabilities and experience. You do not need to separately address the success profile.
  • For further information about this position, please contact Georgina Sertori, Business Manager, georgina.sertori@utas.edu.au or phone 6324 9423.
  • Please visit https://www.utas.edu.au/jobs/applying for our guide to applying and details on the recruitment process.
  • For current UTAS staff, in submitting your application, you acknowledge you have/intend to discuss your interest in this vacancy with your current manager and understand they may need to be contacted confidentially by the hiring manager as part of the assessment of your application.
  • Please refer to the attached Position Description Below for full details.

502756 - Position Description - Senior Administration Officer .pdf

Applications close Sunday, 26 April 2026, 11.55pm

The University of Tasmania acknowledges the Palawa/Pakana and Gadigal/Wangal people as the traditional custodians of the land, sea and waters of the areas upon which we live and work. We recognise their valuable contributions and deep connection to country and pay respect to Elders past and present.

As part of our commitment to a safe and inclusive workplace, employment history and police checks may be conducted as part of the selection process.

To be eligible for this position, you are required to hold Australian or New Zealand Citizenship, permanent residency or a valid visa that enables you to fulfil the requirements of this role

Advertised: Tasmania Standard Time
Applications close: Tasmania Standard Time

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