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Administration Officer/Clinic Receptionist

Apply now Job no: 502565
Work type: Full time
Location: Launceston
Categories: Administration

  • Work in a team environment providing high-quality administrative tasks
  • Build effective relationships with internal and external stakeholders
  • Full Time, Ongoing role based in Launceston (Inveresk and Newnham)

About the opportunity

The shared professional support team for the School of Psychological Sciences, School of Pharmacy & Pharmacology and Social Work is looking for a detail-oriented Administration Officer/Clinical Receptionist to join their team.

As our new Administration Officer, you will provide high-quality administrative support with a strong focus on contributing efficient and responsive processes to support the day-to-day operations of all academic units. 

You will also provide Clinic Reception duties to our Psychology Clinic during times of absence where you will greet clients, responding sensitively to queries from staff, clients, and members of the public.

Working across both Inveresk and Newnham campus, this role is best suited to someone who likes to work in a fast paced, high-volume environment delivering critical, day-to-day service-related administrative support.  You will be a people person and will happily build effective relationships with internal and external stakeholders to support the full range of administrative responsibilities.

What you’ll do:

  • Undertake a broad range of teaching and learning operational activities which may include timetabling and scheduling; orientation; student intake support; exams and results, and OSCES (Objective Structured Clinical Examinations).
  • Provide Clinic reception support during times of absence to ensure a high level of customer service is provided to Clinic clients and students.
  • Provide general support to the post graduate student placement team with setting up placement meetings and maintaining databases.
  • Support the service requirements of the academic units in a consistent manner by contributing to the development and implementation of Standard Operating Procedures.
  • Actively contribute to a culture of continuous improvement through annual review cycles, by identifying and implementing opportunities for self, team and process improvement.

­What we’re looking for:

  •  Completion of a Certificate IV/Diploma level qualification, or an equivalent combination of relevant experience and/or education and training.
  • Demonstrated administrative skills including experience with a range of software applications, including email, spreadsheet database, presentation software, and the internet as a resource.
  • Demonstrated commitment to customer service excellence and proactively contribute to the continuous improvement of systems, processes, and procedures.
  • Proven ability to work in a collaborative team environment and demonstrated capacity to act independently within established guidelines, exercising sound judgement and discretion whilst respecting confidentiality.
  • Effective interpersonal, resilience, communication and influencing skills with a positive attitude and a willingness to communicate effectively with a broad range of people.
  • Exceptional organisational skills with strong attention to detail and a demonstrated ability to prioritise and complete tasks within defined deadlines.

Salary details

Appointment to this role will be at HEO 4 and will have a total remuneration package of up to $91,488 comprising base salary within the range of $73,814 to $78,195 plus 17% superannuation.

How to Apply

  • To apply online, please provide your CV and 1-2-page cover letter outlining your interest in the role, skills, capabilities and experience.  You do not need to separately address the success profile.
  • For further information about this position, please contact Tamara Zimmerli, Business Manager on Tamara.Zimmerli@utas.edu.au or 0362261064.
  • Please visit https://www.utas.edu.au/jobs/applying for our guide to applying and details on the recruitment process.
  • For current UTAS staff, in submitting your application, you acknowledge you have/intend to discuss your interest in this vacancy with your current manager and understand they may need to be contacted confidentially by the hiring manager as part of the assessment of your application.
  • Please refer to the attached Position Description Below for full details.

Download File Position Description - 502565 - Administration Officer - Clinic Receptionist.pdf

Applications close Thursday, 26 March 2026, 11.55pm

 The University of Tasmania acknowledges the Palawa/Pakana and Gadigal/Wangal people as the traditional custodians of the land, sea and waters of the areas upon which we live and work. We recognise their valuable contributions and deep connection to country and pay respect to Elders past and present.

As part of our commitment to a safe and inclusive workplace, employment history and police checks may be conducted as part of the selection process.

To be eligible for this position, you are required to hold Australian or New Zealand Citizenship, permanent residency or a valid visa that enables you to fulfil the requirements of this role.

 

Advertised: Tasmania Daylight Time
Applications close: Tasmania Daylight Time

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