Jobs and Careers

• Provide effective day-to-day support and advice to InPlace users
• Administer system workflows, data integrity and upgrades
• Full time, ongoing role based in Latrobe, Burnie, Launceston or Hobart

About the opportunity

As a member of the InPlace System Support Team, the InPlace System Support Officer will provide customer-centric support to users of InPlace assisting with service requests, training, system maintenance and reporting. The position will also be responsible for the performance of a full range of administrative activities, including the development and maintenance of PEP documentation, and provision of support to project teams and steering committees.

What you’ll do:

• Develop a high-level understanding of the InPlace system and work closely with the team to support business processes, guidelines, and procedures.
• Support the day-to-day InPlace workflow, as the first point of contact for InPlace user support.
• Prepare and run InPlace training sessions and create internal user guides, documentation, and training materials.
• Coordinate upgrades and testing and troubleshoot, identify and communicate new software features to internal stakeholders.
• Provide high level administrative support to steering committees including the preparation of documentation and coordination of meetings.

­What we’re looking for:

• A degree qualification in a relevant area with relevant work-related experience or an equivalent combination of relevant experience, education and / or training.
• Pre-existing knowledge and / or experience in using a web-based IT system for managing work activities would be highly regarded.
• Demonstrated technical IT skills to undertake technical tasks as an admin user.
• Good organisational skills and demonstrated capacity to act independently within established guidelines, using discretion and sound judgement.
• Demonstrated well-developed written and oral communication skills, with particular emphasis on attention to detail and ability to focus.

Salary details

Appointment to this role will be at HEO 5 and will have a total remuneration package of up to $105,665 comprising base salary within the range of $80,869 to $90,312 plus 17% superannuation.

How to Apply

• To apply online, please provide your CV and 1-2-page cover letter outlining your interest in the role, skills, capabilities and experience.  You do not need to separately address the success profile.
• For further information about this position, please contact Paul Raymond, InPlace System Manager at: paul.raymond@utas.edu.au or on +61 3 6226 7182.
• Please visit https://www.utas.edu.au/jobs/applying for our guide to applying and details on the recruitment process.
• For current UTAS staff, in submitting your application, you acknowledge you have/intend to discuss your interest in this vacancy with your current manager and understand they may need to be contacted confidentially by the hiring manager as part of the assessment of your application.
• Please refer to the attached Position Description Below for full details.

 Position Description - 502553 - InPlace System Support Officer.pdf

Applications close Thursday, 30 April 2026, 11.55pm

The University of Tasmania acknowledges the Palawa/Pakana and Gadigal/Wangal people as the traditional custodians of the land, sea and waters of the areas upon which we live and work. We recognise their valuable contributions and deep connection to country and pay respect to Elders past and present.

As part of our commitment to a safe and inclusive workplace, employment history and police checks may be conducted as part of the selection process.

To be eligible for this position, you are required to hold Australian or New Zealand Citizenship, permanent residency or a valid visa that enables you to fulfil the requirements of this role.