Jobs and Careers

• Deliver customer-focused support in a fast-paced, high-volume environment
• Support the Academic Units through daily operations and effective service delivery
• Ongoing, full-time role based in Launceston

About the opportunity

The Administration Officer will work within a regional, networked and customer focused team which predominately supports the eight Academic Units within Health; the Tasmanian School of Medicine, School of Psychological Sciences, School of Pharmacy and Pharmacology, School of Health Sciences, School of Nursing, School of Paramedicine, Wicking Dementia Research and Education Centre, and the Menzies Institute for Medical Research.

The key purpose of the Administration Officer is to provide high-quality administrative, front-of-house and/or clinic operations support with a strong focus on contributing efficient and responsive processes to support the day-to-day operations of the Academic Units.

What you’ll do:

• Deliver a responsive and customer focused service to staff within Health.  Complete a broad range of administrative duties to assist and support the service delivery needs of the Academic Units.
• Actively contribute to a people centric service experience by developing and maintaining strong people focused relationships with stakeholders, knowledge of policies, processes, and systems relevant to Academic Units.
• Support the service requirements of Health in a consistent manner by contributing to the development and implementation of Standard Operating Procedures and effective use of university systems (e.g., Help Hub).
• Support continuous improvement initiatives and projects related to the team’s service delivery areas to improve service offering and customer experience and ensure compliance with relevant legislative requirements, internal policy, and procedures.
• Undertake other duties and participate in projects as assigned by the Team Leader and consistent with this role description.

What we’re looking for:

•  Demonstrated administrative skills including experience with a range of software applications, including email, spreadsheet database, presentation software, and the internet as a resource.
• Demonstrated commitment to customer service excellence and proactively contribute to the continuous improvement of systems, processes, and procedures.
• Proven ability to work in a collaborative team environment and demonstrated capacity to act independently within established guidelines, exercising sound judgement and discretion whilst respecting confidentiality.
• Effective interpersonal, resilience, communication and influencing skills with a positive attitude and a willingness to communicate effectively with a broad range of people.
• Exceptional organisational skills with strong attention to detail and a demonstrated ability to prioritise and complete tasks within defined deadlines.

Salary details

Appointment to this role will be at HEO 4 and will have a total remuneration package of up to $91,488 comprising base salary within the range of $73,814 to $78,195 plus 17% superannuation.

How to Apply

• This vacancy is being advertised internally only in the first instance to current staff.
• In submitting your application, you acknowledge you have/intend to discuss your interest in this vacancy with your current manager and understand they may need to be contacted confidentially by the hiring manager as part of the assessment of your application.
• To apply online, please provide your CV and 1-2-page cover letter outlining your interest in the role, skills, capabilities and experience.  You do not need to separately address the success profile criteria.
• For further information about this position, please contact Karin Easton, Team Leader – College Services (Health), karin.easton@utas.edu.au or 03 6226 4219.
• Please visit https://www.utas.edu.au/jobs/applying for our guide to applying and details on the recruitment process.
• Please refer to the attached Position Description Below for full details.

 Position Description - 501220 - Administration Officer.pdf

Applications close Tuesday, 29 July 2025, 11.55pm

As part of our commitment to a safe and inclusive workplace, employment history and police checks may be conducted as part of the selection process.

To be eligible for this position, you are required to have Australian or New Zealand citizenship, permanent residency or a current valid visa that allows you to fulfil the requirements of this role.