Jobs and Careers

Complex Case Manager 

• Use your expertise to support student safety and wellbeing
• Make a meaningful impact by guiding students through complex challenges
• Ongoing, Full-time role based in Hobart or Launceston 

About the opportunity

Under the direction of the Head of Student Safety and Wellbeing, and as part of a multidisciplinary team, The Case Manager will coordinate and provide Intake and assessment for all students seeking wellbeing support. The role will provide student centered coordination from the initial assessment throughout the progression of the students’ care. The role will require coordination of referrals to internal and external stakeholders to support the student through their academic journey. The incumbent will be involved in a range of activities and initiatives involving proving advice and promoting student wellbeing. This role will contribute to the broader strategic priorities of Student Equity and Success, including the Gender Based violence action plan, to improve outcomes for students by enriching wellbeing and providing timely responses to those at risk.

What you’ll do:

• Directly support students who are facing complex or numerous mental health concerns.
• Support the development and implementation of the student intake and triage system
• Provide professional advice to staff on matters related to student safety and wellbeing, including appropriate support following disclosures of experiences of GBV.
• Provide trauma-informed risk assessment in the areas of gender-based violence and suicide risk. Further, provide access to specialised supports information, and resources.
• Participate in student wellbeing case management with multiple supports within the university.
• Maintain client records and data in a manner, which supports effective professional practice, and which contributes to the accountability of the service.
• ­Foster mental health wellbeing for students with disabilities including collaborating with Accessibility and student-led groups to develop relevant strategies and resources.

What we’re looking for:

• A demonstrated commitment to gender equality and willingness to support the University of Tasmania Gender Based Violence Action Plan.
• Expert knowledge on contemporary best practice in addressing the drivers of gender-based violence.
• Proven ability to exercise sound judgement to apply effective case coordination planning, implementation and review.
• Well-developed written and interpersonal communication skills with demonstrated ability to interact and work collaboratively within a multidisciplinary team.
• Highly developed computer skills and experience.

Salary details

Appointment to this role will be at HEO 7 and will have a total remuneration package of up to $126,637 comprising base salary within the range of $98,473 to $108,237 plus 17% superannuation.

How to Apply

• This vacancy is being advertised internally only in the first instance to current staff.
• In submitting your application, you acknowledge you have/intend to discuss your interest in this vacancy with your current manager and understand they may need to be contacted confidentially by the hiring manager as part of the assessment of your application.
• To apply online, please provide your CV and 1-2-page cover letter outlining your interest in the role, skills, capabilities and experience.  You do not need to separately address the success criteria.
• For further information about this position, please contact Julie Homer, Manager Student Counselling and Wellbeing, Julie.Homer@utas.edu.au or 03 6226 1388.
• Please visit https://www.utas.edu.au/jobs/applying for our guide to applying and details on the recruitment process.
• Please refer to the attached Position Description Below for full details.

 Position Description - 501065 - Student Complex Case Manager.pdf

Applications close Monday, 19 May 2025, 11.55pm

To be eligible for this position, you are required to have Australian citizenship, permanent residence or a current valid visa that allows you to fulfil the requirements of this role.