Jobs and Careers

Accessibility Services Officer

• Provide administrative support to the Learning and Accessibility service
• Adopts a holistic and integrated approach to delivering programs designed to support students' academic and personal development
• Full time, fixed term position (Until December 2025), based in Hobart

About the opportunity

The Accessibility Services Officer provides services to students with disclosed disability and/or health conditions (including mental health). The Accessibility Services Officer will work closely with the Accessibility Advisers to apply high level organisation and administrative skills to support the service. 

The Accessibility Services Officer sits within the Student Academic Success area of the Academic Division which provides a holistic and integrated approach to the provision of programs, services and resources designed to support students’ academic and personal development. At the core of this theme is a commitment to increase higher education participation and to promote student transition, engagement with and equitable access to learning, and ultimately their retention and success.

What you’ll do:

• Provide administrative support to the Learning and Accessibility service as required with a primary focus on Accessibility Services.
• Manage the Accessibility Services inbox and provide timely responses to all enquiries from students, staff, and members of the community.
• In consultation with the Accessibility Advisers, coordinate the Note-taking service including organising the recruitment, training, induction, rostering, and ongoing communication to students that are engaged with the service.
• Assist in the collation of data and preparation of reports, including coordination of reporting requirements associated with the Disability Support Program (DSP) funds.
• Manage the development of study resources and information sheets, ensuring they are reviewed and maintained on a regular basis.
• Work with the Access information management system - leading a range of tasks associated with the Learning Access Plan submission and approvals process.
• Provide relevant information and orientation advice to students on the use of assistive software.
• Work collaboratively to improve processes with other sections of the University, including IT regarding the provision of assistive software, Transcription Services regarding the provision of accessible study material, and Colleges to ensure accessible material within MyLO.

What we’re looking for:

• Completion of a relevant diploma qualification or an equivalent combination of relevant experience and/or education/training.
• Sound knowledge and understanding of the management of sensitive and confidential information as well as contemporary approaches to the provision of services to students with a disability and/or health condition (including mental health).
• Demonstrated high level organisational skills including the ability to use initiative, problem solve and prioritise tasks to meet strict and competing deadlines whilst working independently with minimal supervision.
• Excellent oral and written communication skills including the ability to assist with research tasks and projects and a demonstrated ability for thoroughness and attention to detail.
• Well-developed computing skills and competence in using email, spreadsheet, database, with the ability to learn new systems.
• Well-developed interpersonal skills including the ability to work effectively in a team environment and to relate well to a diverse range of people including those with a disability and/or health condition (including mental health), or those with English as a second language.

Salary details

Appointment to this role will be at HEO 5 and will have a total remuneration package of up to $102,190 comprising base salary within the range of $78,210 to $87,342 plus 17% superannuation.

How to Apply

• This vacancy is being advertised internally only in the first instance to current staff.
• In submitting your application, you acknowledge you have/intend to discuss your interest in this vacancy with your current manager and understand they may need to be contacted confidentially by the hiring manager as part of the assessment of your application.
• To apply online, please provide your CV and 1-2-page cover letter outlining your interest in the role, skills, capabilities and experience.  You do not need to separately address the success profile criteria.
• For further information about this position, please contact Penni Castellana, Manager, penni.castellana@utas.edu.au or 03 6226 7811.
• Please visit https://www.utas.edu.au/jobs/applying for our guide to applying and details on the recruitment process.
• Please refer to the attached Position Description Below for full details.

 Position Description -500986- Accessibility Services Officer.pdf

Applications close Monday, 7 April 2025, 11.55pm

To be eligible for this position, you are required to have Australian or New Zealand citizenship, permanent residency or a current valid visa that allows you to fulfil the requirements of this role.