Jobs and Careers

Business Systems Analyst 

• Strong analytical and problem-solving skills
• Ability to simplify complex concepts and communicate them effectively to stakeholders
• Full time, ongoing role based in Hobart

About the opportunity

The Business Systems Analysts are responsible for the management of the University’s core student information systems as well as oversight of the business processes that support the student lifecycle. The team provides user support, training and system administration functions, as well as business process analysis and continuous improvement capability across all academic administrative functions within the University.

The Business Analyst team is responsible for allocated student lifecycle portfolios which includes a number of business areas and functions across the institution. The Business Systems Analyst will develop an expert knowledge of business processes and supporting student systems. The analyst will work closely with assigned business units to investigate and resolve issues, identify and workshop opportunities for improvement, prototype and test changes to configuration and monitor developments in future software releases relevant to their portfolio.

You will also be responsible for maintaining process documentation, training documentation and procedures in conjunction with the relevant business areas. The role will also undertake a range of highly specialised or restricted system configuration or data processing tasks. As this position involves University-wide engagement and interaction, some travel between Hobart, Launceston and Burnie campuses may be required. Occasional interstate travel may also be necessary.

What you’ll do:

• Develop and maintain an expert knowledge of current and future student systems and business processes for the student lifecycle portfolio, as well as a solid understanding of links to other portfolio areas.
• Develop and maintain documentation for the allocated student lifecycle portfolios as part of the University repository of academic administrative business processes, procedures and work instructions.
• Provide expert advice and guidance to business areas within the student lifecycle portfolio, including investigation and resolution of “Tier 2” issues, advice on business process and use of supporting systems, identification and workshopping of improvement initiatives and advanced troubleshooting.
• Identify opportunities for business process improvements.
• Engage and consult with a broad range of stakeholders across the institution.

What we’re looking for:

• A degree from a recognised higher education institution with experience as a Business Analyst, or an equivalent level of expertise gained through a combination of experience and/or education/training.
• A team player - with the ability to work collaboratively with diverse teams and create an inclusive environment with people at all levels of an organisation
• Passionate – you relish the opportunity to set people/teams up for success armed with curiosity and a growth mindset
• A problem solver – you are analytical and a critical thinker who loves to solve problems. You have comfort working through ambiguity and shifting priorities
• A great communicator – you can distil and articulate complexity in a simple way for different levels of stakeholders

Salary details

Appointment to this role will be at HEO 7 and will have a total remuneration package of up to $126,637 comprising base salary within the range of $98,473 to $108,237 plus 17% superannuation.

How to Apply

• This vacancy is being advertised internally only in the first instance to current staff.
• In submitting your application, you acknowledge you have/intend to discuss your interest in this vacancy with your current manager and understand they may need to be contacted confidentially by the hiring manager as part of the assessment of your application.
• To apply online, please provide the following supporting documentation:
  • Resume
  • Cover letter outlining your suitability and motivation for the role
  • Your responses to the Role Specific Skills, Knowledge and Experience from the Position Description below
• For further information about this position, please contact Annette Barwick, Business Analyst Manager, Annette.Barwick@utas.edu.au or 03 6226 7824.
• Please visit https://www.utas.edu.au/jobs/applying for our guide to applying and details on the recruitment process.
• Please refer to the attached Position Description Below for full details.

 Position Description - 500669 - Business System Analyst.pdf

Applications close Sunday, 12 January 2024, 11.55pm

To be eligible for this position, you are required to have Australian citizenship, permanent residence or a current valid visa that allows you to fulfil the requirements of this role.