Jobs and Careers

Residential Communities Officer 

• Creating a best possible residential experience for all residents
• Foster resident well-being and academic success through pastoral care, holistic support and active engagement
• Be a part of a thriving residential community where students feel supported and connected
• Part time (0.9) fixed term appointment until May 2025 based in Hobart

 About the opportunity

The University’s Campus Accommodation is a network of historic and distinctive residential colleges that support a diverse cohort of undergraduate and postgraduate students from regional Tasmania, mainland Australia and overseas who are enrolled at the University in Hobart, Sandy Bay, Launceston or Burnie.

The role of the Residential Communities Officer (RCO) is a critical, student facing role, requiring high levels of face-to-face and supportive engagement with student residents. Through the provision of a high-quality welcome and transition experience; active engagement with students as partners; active inquiry into student health and wellbeing; support for academic progress and responding empathetically and efficiently to student needs and concerns, the role of the RCO will greatly contribute to a positive collegiate experience with positive health and wellbeing and academic outcomes. 

What you’ll do:

• Collaborate appropriately to student resident questions,- concerns and other issues
• Conduct Regular Check-in meetings with residents within UTAS Residential Colleges
• Use sound judgment and effectively assess risk in relation to incidents and behaviors
• Engage with student bodies and broader student-led groups, to support the development and delivery of engagement programs
• Respond appropriately to student incidents of a critical nature­

What we’re looking for:

• A degree level qualification and experience in a human services or education related organization
• Excellent cultural competency and experience working with culturally diverse communities.
• Demonstrated capacity to take a people-centered and safety-first response
• Competent computing skills, with experience in the use of Word, Excel, and information management systems.
• Excellent interpersonal skills, including strong people-centered communication skills

Salary details

Appointment to this role will be at HEO 6 and will have a total remuneration package of up to $113,029 pro-rata comprising base salary within the range of $89,091 to $96,606 plus 17% superannuation.

How to Apply

• This vacancy is being advertised internally only in the first instance to current staff.
• In submitting your application, you acknowledge you have/intend to discuss your interest in this vacancy with your current manager and understand they may need to be contacted confidentially by the hiring manager as part of the assessment of your application.
• To apply online, please provide your CV and 1-2-page cover letter outlining your interest in the role, skills, capabilities and experience.  You do not need to separately address the success criteria.
• For further information about this position, please contact Margo Wiltens, Dean of Students - Hytten Hall, Margo.Wiltens@utas.edu.au (until 29 Nov), or Richard Angus, Head of Business and Service Delivery, richard.angus@utas.edu.au, or call 03 6226 1365
• Please visit https://www.utas.edu.au/jobs/applying for our guide to applying and details on the recruitment process.
• Please refer to the attached Position Description Below for full details.

 Position Description - 500532 - Residential Communities Officer.pdf

Applications close Wednesday, 4 December 2024, 11.55pm

To be eligible for this position, you are required to have Australian citizenship, permanent residence or a current valid visa that allows you to fulfil the requirements of this role.