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Head of Residence, North & North West

Apply now Job no: 496694
Work type: Full time
Location: Launceston
Categories: Management, Student Services

Head of Residence, North & North West

Create & deliver student & staff experience which values connection to community, works in partnership and nurtures success.

Your New Role

Working in the Student Life and Enrichment portfolio, you will have primary line management responsibility for the safety and wellbeing of residents and living staff, and with a strong focus on people, ensuring effective risk mitigation across the board is delivered daily. Supporting key stakeholder relationships in the community and across the University, you will provide a safe, inclusive connected respectful and supportive learning experience for students and staff in residence. Focussing on opportunity, you will manage periodic residential surveys measuring customer satisfaction and identifying metrics that can be used to support continuous improvement strategies.

About the University

The University of Tasmania is building a vision of a place-based University with a mission to enhance the intellectual, economic, social, and cultural future of Tasmania and, from Tasmania, contribute to the world in areas of distinctive advantage. The University recognises that achieving this vision depends on the people we employ and on creating a people-centred University that is values-based, relational, diverse, and development-focused.

The Student Life and Enrichment portfolio delivers a suite of services and programs to provide a rewarding experience for all our students. The Student Life and Enrichment team delivers excellence in: building the capacity of students to engage in their university experience in ways that are both individually transformative and that build the social capital of the institution and broader community

What You’ll need to succeed

With demonstrated leadership experience, you will provide operational oversight for the student living community and drive strong connections with residents and staff. Your ability to embed a culture that reflects the University’s vision will lead to effectively nurturing a vital & sustainable community, which is critical to the success in this key role. As a highly influential collaborator, you will work with colleagues across multiple regions to create a state-wide and networked student experience. Previous counselling and meditation experience will be highly regarded and enable you to effectively manage complex people issues. Your high levels of emotional intelligence will enable you to effectively manage both risk and unexpected circumstances which could arise from operating in a student environment.

What’s on offer

The University of Tasmania is one of the largest employers in the State and people are at the heart of everything we do. We strive to create nurturing, inclusive and collaborative working environments enabling us to nurture a vital & sustainable community. On offer is a full time ongoing opportunity, with a competitive remuneration package including 17% superannuation and assistance with relocation.

Can you see yourself living here

The architecture in Launceston makes you feel like you’re walking through the 19th century, yet the spirit of the place and its people is all about quiet ambition, from the Australian Maritime College to some of Tasmania’s most unforgettable culinary experiences.

Just outside Launceston you can be a part of the wine and food scene in the lush Tamar Valley. Further up the river in George Town, join Northern Tasmanians who are building industrial products for the world with renewable energy. Tourism entrepreneurs in Northern Tasmania invite the world to ride “hero dirt” on their mountain bikes or to walk through spectacular fields of lavender with a blue ice cream cone. Imagine what you could build here.

How to apply

If this role is of interest, we look forward to hearing from you! To apply online, please provide your up to date CV and 1-2-page cover letter outlining your interest in the role, skills, capabilities and experience. Your application also needs to include a full response to the Selection Criteria which is outlined in the Position Description.

For further information about this position, please contact Donald Knapp, Director, Campus Living, Sport & Recreation,

Download File Position Description - Head of Student Residence (N&NW).pdf

Applications close Thursday, 9 December 2021, 11.55pm 

To be eligible for this position, you are required to have Australian citizenship, permanent residence or a current valid visa that allows you to fulfill the requirements of this role. 

Advertised: Tasmania Daylight Time
Applications close: Tasmania Daylight Time

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